Last updated: 16/11/2020
Photography by Charmaine Brown values your privacy and cares about the way in which your personal information is treated.
This policy describes:
what personal information we collect about you
how we obtain your personal information
how we use your personal information
on what basis we use your personal information
how long we keep your personal information
who we share your personal information with
how we protect your personal information
which countries we transfer your personal information to
your rights regarding your personal information
What personal information do we collect about you?
We may collect personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you engage our services in person, over the phone or by text as a result of your enquiry of our services or commissioning of our services.
The personal information that we process includes:
Basic information, such as your name (including name prefix or title) and surname
Contact information, such as your postal address, email address and phone number(s)
Technical information, such as information from your visits to our website or applications
Information you provide to us for the purposes of attending meetings including access and dietary requirements
Identification and background information provided by you or collected as part of our business acceptance processes
Personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data
Any other information relating to you which you may provide to us
How we obtain your personal information
We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing health and beauty services as a product
We collect your personal information while monitoring our technology tools and services, including our website or communication platforms such as landlines and mobile phones.
We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications
We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publicly available sources
How we use your personal information
Photography by Charmaine Brown collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us. We use that information:
To provide and improve this website, including auditing and monitoring its use
To provide and improve our services to you and to our clients
To provide information requested by you
To manage and administer our relationship with you and our clients
To fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims
Use of ‘Photography by Charmaine Brown’ website
A number of facilities on our website invite you to provide us with personal information, such as the contact page section of our website and our email queries facilities. The purpose of these facilities is apparent at the point that you provide your personal information and we only use that information for those purposes.
External website links & third-parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
On what basis we use your personal information
We use your personal information on the following bases:
To perform a contract, such as engaging with an individual to provide photographic or other services
To comply with legal and regulatory obligations
For legitimate business purposes. Please see ‘How we use your personal information’ for more detail
How long we keep your personal information
Your personal information will be retained in accordance with our global data retention policy which categorises all of the information held by Beaute’ by Batour and specifies the appropriate retention period for each category of data. Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and Photography by Charmaine Brown business purposes.
Who we share your personal information with
We are a UK Based sole trader and we operate within the UK as well as the EU and Globally. Any information that you provide to us may be shared with and processed by any entity in the UK that is associated with Photography by Charmaine Brown.
We may also share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:
Our professional advisers and auditors
Suppliers to whom we outsource certain support services such as website hosting, backup and security, and admin
IT service providers to Photography by Charmaine Brown
Where necessary, or for the reasons set out in this policy, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies. While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.
If in the future we re-organise or transfer all or part of our business, we may need to transfer your information to new Photography by Charmaine Brown entities or to third parties through which the business of Photography by Charmaine Brown will be carried out.
We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.
We will use your images on social media to promote our business. We may tag you where possible unless you specifically ask us not to. If you do not wish any images to be used on social media you must state this to be the case at the time of booking.
How we protect your personal information:
We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.
Which countries we transfer your personal information to
The level of information protection in countries outside the EEA may be less than that offered within the EEA. Where this is the case, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws. EU standard contractual clauses are in place between all Photography by Charmaine Brown entities that share and process personal data. Where our third party service providers process personal data outside the EEA in the course of providing services to us, our written agreement with them will include appropriate measures, usually standard contractual clauses.
Your rights regarding your personal information
The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.
You are entitled to request details of the information we hold about you and how we process it. You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation. You may also have the right to lodge a complaint in relation to Photography by Charmaine Brown processing of your personal information with a local supervisory authority.
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.
Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see ‘How we use your personal information’) or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.
We must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information by emailing us at firstname.lastname@example.org
Photography by Charmaine Brown is the Data Controller.